So
what goes into the collision repair process? There are many steps involved that
help us not only provide you with a seamless experience, but also ensure that
our work in the shop goes along with no hiccups. At our auto body repair shop
in Phoenix, Arizona, we have high standards and our process helps hold us
accountable. Learn more about how we operate below.
PREPARE & ESTIMATE
Once your vehicle is inspected by one of our qualified evaluators, you'll receive a detailed report and a quote for the work involved to fix your car. All questions pertaining to the recommended repairs will be answered at this time.
AUTHORIZATION & APPOINTMENT
Before moving on with repairs,
your authorization is required, in addition to authorization from the insurance
company in many cases. If an estimate of the vehicle's worth is required, we'll
also work with the insurance company to set up an appointment for this prior to
starting repairs.
BLUEPRINT & DISASSEMBLY
The initial assessment of your
vehicle will be reviewed, and then an evaluator will proceed with mapping the
vehicle, taking photos, running diagnostics and performing other aspects of the
blueprinting process. A repair plan is devised following this and disassembly
of the vehicle begins.
ORDER & PARTS
Once a plan of action has been
developed, we'll locate parts to begin completing the repairs. Quality is
important to us, so we use factory parts to ensure that manufacturer
specifications are met.
STRUCTURAL & REPAIRS
If a vehicle requires
structural repairs, such as realigning the frame, they will be completed in
this stage of the process. Our technicians will ensure that all structural
repairs meet factory specifications and will also run diagnostics prior to
beginning body repairs.
BODY & REPAIRS
All damaged parts of the
vehicle will be replaced or repaired, and again, our certified mechanics will
make sure that manufacturer specifications are met. New metal finishing and
exterior panels will be added, and any additional cosmetic touchups will be completed.PAINT & REFINISH
We'll sand, prime, refinish,
color match, buff and more to get your car's paint job back in excellent
condition. Our goal is to make it look as though the vehicle was never in an
accident, and the professionals at our car paint shop have the experience to
get it done.
REASSEMBLE
Following the collision repair
and painting process, we'll get your car in the body shop for reassembly. All
parts from the doors to the trim will be put in place with the utmost attention
to detail.DETAIL & INSPECT
At this point in the process,
our team will put the finishing touches on your vehicle to prepare it for
delivery. A thorough detailing will take place, followed by a meticulous
inspection to ensure that our standards of quality have been attained.
DELIVERY
Finally, you get back the keys!
When you come pick up your vehicle, we'll have your final paperwork ready to
sign, and you will be given recommended care instructions to follow after
taking your vehicle home.
Getting into an accident is stressful, but having your vehicle repaired doesn't have to be. The team at Camelback Collision is here to make the experience pain free, and our process is a key part of this. Whether you need collision repair for a Toyota, Honda, Infiniti, Lexus or any other brand, our team of experts is here for you. Put your car in good hands at our auto body shop in Phoenix!
Contact
Hours
- Monday 7AM - 6PM
- Tuesday 7AM - 6PM
- Wednesday 7AM - 6PM
- Thursday 7AM - 6PM
- Friday 7AM - 6PM
- Saturday 8AM - 1PM
- Sunday Closed
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